Syncio is a platform that makes e-commerce easier by helping retailers and brands scale as they grow. Syncio helps syncing inventory across multiple stores in real-time, so you don’t sell something you can’t deliver!
We make it easy for e-commerce merchants to share stock to list and sell across multiple online shopfronts.
Syncio began as an internal tool for another startup called Ethi, an ethical fashion marketplace looking to build the biggest curated collection of ethical brands in the world. It quickly ran into trouble when managing multiple brands through CSV files and constantly overselling due to outdated stock. Syncio was built to automate the listing, inventory management, and order management for Ethi.
When we solved a collaboration issue with Ethi, we realised that most merchants have the same issue with sharing and managing inventory, product listings, and orders across multiple online shopfronts. So we made Syncio available to anyone, to make the most impact that we can. We are a small but mighty team looking to build the next stage of commerce: Collaborative Commerce.
Our values guide how we behave as custodians of Syncio as well as who we are as individuals. We have a manic obsession about building a culture of high performance and high integrity people. We aim to be the best company to work for in the world
We are passionate, motivated, and inspire. We have a high threshold and stamina for challenges. We have a deep reservoir of grit to tap into.
Show don't tell
We value action over debate. We reason from first principles, have robust discussions based on objectivity, and act decisively.
The journey is more important than the destination. We view every situation as an opportunity to learn, especially if we get things wrong. We value giving and receiving feedback.
We succeed (or fail) together. There's no team without trust, and we build an environment where psychological safety is paramount. We are building a champion team rather than a team of champions.
EQ before IQ
We act with empathy. We solve problems at a logical and emotional level, because what we do fundamentally impacts how people work.
We're succinct, candid, and considerate. We listen more than we talk. We talk to people directly about issues, are articulate in presenting our views, and communicate for win-win outcomes.
Without customers, all we're doing is a hobby. Every decision and piece of work we do must benefit the customer.